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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lia Guth

September 22, 2025

5  out of  5
rating by Lia Guth
"Gabby and Gina are very friendly and very knowledgeable!"
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Craig Jochman

September 22, 2025

5  out of  5
rating by Craig Jochman
"Handled my claim perfectly a few years ago and have continued to provide excellent service and friendly support. Would recommend this office to anyone. Recently spoke with Lindsey and she was an amazing help with policy review and changes over the phone."
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Kyla J

September 22, 2025

5  out of  5
rating by Kyla J
"It's my first time getting car insurance, and I wouldn't want anyone else! Gina is marvelous! So kind, professional, and understanding. Made the whole process a breeze!"
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Emily Huff

September 22, 2025

5  out of  5
rating by Emily Huff
"I always get a quick response when I have any questions about my insurance policies. Everyone is so friendly and knowledgeable! We have 4 separate policies with Gina’s office and they keep everything so organized for me."
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Sue Schulzki

September 19, 2025

5  out of  5
rating by Sue Schulzki
"Got a small chip in the windshield yesterday afternoon so my husband and I stopped at Gina Jeffries’ office and spoke with Lindsey. She contacted a windshield repair company for us and he came to our home this morning and had the chip fixed in less than 15 minutes. Great job Lindsey!"
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Helen Cox

September 16, 2025

5  out of  5
rating by Helen Cox
"Gina Jeffries State Farm insurance was great! I worked with Lindsey and she helped me figure out what I needed and save money. She was always quick to respond and answered all my questions. It was nice to get such great customer service and care. Highly recommend for all your insurance needs!"
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Audrey Elward

August 23, 2025

5  out of  5
rating by Audrey Elward
"Gina is amazing!"
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Rylee S

August 11, 2025

5  out of  5
rating by Rylee S
"Great staff, everyone was super pleasant! Gabriella was amazing! It's my first time setting up car insurance and getting a car - she made the process so much less stressful and easier to understand."
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joe c

August 1, 2025

3  out of  5
rating by joe c
"Excellent staff. Very accountable. However, if I'm dealing with an intern, I want to know that I'm dealing with an intern."
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Don Gilfillan-Jones

July 14, 2025

5  out of  5
rating by Don Gilfillan-Jones
"Everyone at the office super nice and helpful."
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Megan Hans

July 9, 2025

5  out of  5
rating by Megan Hans
"We loved working with Gina Jeffries and her State Farm team member Lindsey! She's knowledgeable, responsive, and genuinely cares about getting you the right coverage for your needs and wants. **If you want an agent who listens, explains things clearly, and treats you like more than just a number, Gina’s your go-to.** Highly recommend!"
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Tasea Jurwich

July 8, 2025

5  out of  5
rating by Tasea Jurwich
"Lindsey Lauber has been the best agent I have dealt with. She broke everything down and was very helpful on any questions I had. I know I will make sure any family of mine make sure to contact with her."
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Lisa Grier

June 7, 2025

5  out of  5
rating by Lisa Grier
"Gina and her staff are fantastic! Uniquely personable and friendly…I really enjoy meeting with her to discuss my insurance needs and also the interesting kitsch that decorates her office. You may even be lucky enough to spend a little time with her sweet dog Flash when he makes an appearance at the office. Taking care of insurance needs does not have to be dull or confusing when you’re working with the right knowledgeable agent and her team!"
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Isaac Killen

June 5, 2025

5  out of  5
rating by Isaac Killen
"Gabriella Douros at State Farm, along with the rest of the staff was amazing to work with! She made the whole process of getting life insurance so easy and really took the time to walk me through everything. I felt like she genuinely cared about finding the right fit for me. I’m so glad I went with her—highly recommend!"
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Kevin Sauder

April 18, 2025

5  out of  5
rating by Kevin Sauder
"Lindsey was super helpful. She answered all my questions, was very responsive, and made the process of switching my insurance a joyful one. Keep up the great work Lindsey!"
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kylie sherman

April 16, 2025

5  out of  5
rating by kylie sherman
"Lindsey Lauber is my agent she is the absolute best! I knew nothing about insurance and she walked me through step by step. Day or night if I had a question she’d respond immediately. I’m extremely satisfied with the customer service thus far and it’s only been a week. I look forward to bringing all my insurance needs to her."
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Kristi Jenkins

March 28, 2025

5  out of  5
rating by Kristi Jenkins
"I had a great experience with Lindsey! She is very knowledgeable and gets things done quickly! Appreciate the great service."
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Ashlee

March 21, 2025

5  out of  5
rating by Ashlee
"Relocating to Morton, IL from Sarasota, FL and Lindsey Lauber has been such a joy and a tremendous help with the process of switching auto insurance and starting renters insurance. Could not have asked for an easier transition! She was informative and quick to respond to any and all questions I had. Happy to be a State Farm customer!"
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Tanner Benisch

March 1, 2025

5  out of  5
rating by Tanner Benisch
"Lindsey has been very helpful and very reliable. I can come to her with any question and she always helps me right away to the best of her ability. The professionalism is very much appreciated!"
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Gabriella Douros

February 27, 2025

5  out of  5
rating by Gabriella Douros
"Great team! They helped me with getting and understanding all of my life and auto insurance needs! They were so kind and the dogs here are so loving and really made me feel at home."
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Bekki Klump

January 16, 2025

5  out of  5
rating by Bekki Klump
"Very helpful and always pleasant to deal with."
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David Headley

December 19, 2024

5  out of  5
rating by David Headley
"Gina and Staff are excellent at taking care of you as a customer! They are top notch! I would highly recommend them for all your insurance needs."
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David Mitchell

November 19, 2024

5  out of  5
rating by David Mitchell
"From my first contact about my insurance from another company going up a great deal, through the entire process of changing to State Farm, Lindsey was more helpful than I could imagine. She handled everything and all I had to do was say yes to the policies she set up. I feel she even went beyond my expectations and helped deal with the mortgage company/escrow issues etc and explained things that I didn’t fully understand. All in all it was very easy change that resulted in 30% reduction in my home insurance premiums and an even larger percentage reduction on my auto policy costs. I couldn’t be happier with the experience."
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Craig Nutty

November 1, 2024

1  out of  5
rating by Craig Nutty
"On July 15 a large limb fell on my roof. After having a tree service remove the limb, a roofing contractor inspected the roof and said I needed a new roof. State Farm came back and said that they would only replace the shingles that were damaged. After numerous attempts to contact Gina with promises that she would call me back, I have never heard back from her. Today is October 23 and my roof is still not repaired. I just received a quote for a new roof for $14000. I thought that’s why I had insurance, to protect me from a large repair. Stay away from Gina Jeffries and State Farm. They will not take care of you and they are not professional."
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Christina Nguyen

August 27, 2024

5  out of  5
rating by Christina Nguyen
"Gina was super easy to work with. She is very knowledgeable and helpful with my policies. I would recommend her to anyone wanting to work with State Farm!"