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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gianni Cordani

Gianni Cordani

October 16, 2026

5  out of  5
rating by Gianni Cordani
"This office has treated me and my family great, best insurance company I’ve had!"
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Isaac Killen

October 15, 2026

5  out of  5
rating by Isaac Killen
"Gina Jeffries State Farm Agency provides exceptional customer service! The team is always friendly, helpful, and dedicated to making sure their customers feel valued and taken care of. They go above and beyond to answer questions and make the insurance process easy and stress-free. I highly recommend them to anyone looking for an insurance agency that truly cares about its customers!"
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James Krueger

October 15, 2026

5  out of  5
rating by James Krueger
"Staff was friendly even emailed me some additional info that the bmv needed A+"
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Hayley Phillips

October 15, 2026

5  out of  5
rating by Hayley Phillips
"Gina is very helpful and is prompt about getting back to me. When we have any concerns about our policies, Gina is wonderful about explaining our policies to us."
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Cash Wisher

October 14, 2026

5  out of  5
rating by Cash Wisher
"Cade and Isaac where both very professional and helped me out with all my insurance needs and questions. Highly recommend."
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Will Southwick

October 14, 2026

5  out of  5
rating by Will Southwick
"Lindsey did an amazing job. Saved so much money. Was able to write a policy including renters and umbrella, full coverage on 2 vehicles for the same price I was paying on 1 car with just liability. Don’t go anywhere else for insurance. Talk to Lindsey and she will get you squared away. Also bundled homeowners for extra savings. Thank you!"
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Landon Springer

October 14, 2026

5  out of  5
rating by Landon Springer
"I had a great experience speaking with Cade Darche from State Farm over the phone! He was extremely friendly, professional, and helpful throughout our conversation. He took the time to answer my questions and made everything easy to understand. Cade was very knowledgeable and made the entire experience smooth and stress-free. I really appreciate his excellent customer service and would highly recommend working with him!"
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Lindsey Lauber

October 14, 2026

5  out of  5
rating by Lindsey Lauber
"Literally the best prices and agency!"
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Victor Bates III

October 14, 2026

5  out of  5
rating by Victor Bates III
"Lindsey contacted me for a state to state transfer and introduced herself in a very welcoming way and provided me with the necessary information to make it a smooth and easy task."
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Jayda Andrews

October 13, 2026

1  out of  5
rating by Jayda Andrews
"I’ve had nothing but issues. Both me and my sister were being charged for life insurance without request. There was no apology or money given back. I bought a new car and they put my grandparents on there without my permission or their permission. They changed my price by over 4 times when I bought a new vehicle and can provide no explanation as to why the price has gone up that high. I expect the price to be more with full coverage but $250 is robbery. I have a perfect driving history no tickets, no accidents."
We responded:
"Jayda- We appreciate your feedback on your experience. I’m more than happy to set up a time to meet with you for a full policy review at any time. There are many different factors that go into the cost of insurance. Please reach out to let me know if you’d like to set up a meeting to discuss.
Regarding your in force policies,however, the state of IL requires signatures on any policy that a customer agrees to start. It would have been impossible for any policy to have been started without you or your sisters permission, as there would be signatures providing consent. We are more than happy to cancel any policies that you are no longer interested in continuing. The cancellation on a life insurance policy would also require your signature to ensure that no one else can cancel without your knowledge. Let us know if that’s something you would like to have done and we’re happy to do so."
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Craig Nutty

October 9, 2026

1  out of  5
rating by Craig Nutty
"On July 15 a large limb fell on my roof. After having a tree service remove the limb, a roofing contractor inspected the roof and said I needed a new roof. State Farm came back and said that they would only replace the shingles that were damaged. After numerous attempts to contact Gina with promises that she would call me back, I have never heard back from her. Today is October 23 and my roof is still not repaired. I just received a quote for a new roof for $14000. I thought that’s why I had insurance, to protect me from a large repair. Stay away from Gina Jeffries and State Farm. They will not take care of you and they are not professional."
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Julie Knapp

August 5, 2026

5  out of  5
rating by Julie Knapp
"I needed some updates to a current policy and Lindsay made it super easy and quick. Very responsive to questions and getting it taken care in a timely fashion. She also found more discounts to help the cost go down. A great experience."
We responded:
"Thank you so much for the compliment! ⭐️⭐️⭐️⭐️⭐️"
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Aubree

July 13, 2026

5  out of  5
rating by Aubree
"Sarah was a great help! She was able to lower my rate significantly. She is very knowledgeable & informative on all policies including life insurance. She went above & beyond for me. 10/10!"
We responded:
"Sarah is the best!! Thanks for the review!! ⭐️⭐️⭐️⭐️⭐️"
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Richell Smith

June 25, 2026

5  out of  5
rating by Richell Smith
"If you have considered switching to State Farm or have any insurance questions, you should call Gina! She and her staff are always friendly and helpful, ready to find you the best deal for your insurance needs. Great customer service!"
We responded:
"We appreciate your recommendation!! Thank you! ⭐️⭐️⭐️⭐️⭐️"
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Joe Falk

June 24, 2026

1  out of  5
rating by Joe Falk
"Never see Gina! I want to talk to an agent, not a fill in person who knows nothing about my needs. She has been my agent for at least 4 years and saw her one time. Fill ins must have been at lunch!
🫢

I’m going to another insurance company. Sorry to say…… State Farm sucks!…… but it’s the truth.
Take your premiums which I should have gotten a new roof, but I guess part new with different colored shingles must be the in thing now!!!

LOL"
We responded:
"Joe- I’m sorry you feel that way about State Farm and my office. I don’t recall ever receiving a request for you to schedule an appointment with myself either in office or over the phone. I am in fact in office literally Monday-Friday.
All of my Team Members are licensed and fully capable of handling any situations that may arise.
Additionally, my office doesn’t have any decision making power when it comes to claims & the outcome. I would love to meet with you in person so we can discuss some of your concerns. Feel free to call or email so we can set up a time to meet.
Hope to hear from you soon! -Gina
"
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Andrew Adams

June 16, 2026

5  out of  5
rating by Andrew Adams
"Very attentive."
We responded:
"Yay! Thanks so much Andrew! Please send anyone our way who might need to save some money! "
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Romelo

June 15, 2026

5  out of  5
rating by Romelo
"Agent Lindsey Lauber is helpful and efficient in getting me the best quotes, as well as detailed information shared so there isn’t any confusion. Communication is top tier 🤘"
We responded:
"She is definitely one of the best there is! We appreciate your kind words! "
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Aubrey Schaffer

June 10, 2026

5  out of  5
rating by Aubrey Schaffer
"Gina is super helpful and goes above and beyond!"
We responded:
"Thanks so much Aubrey! We appreciate you! "
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Karel Taal

June 1, 2026

5  out of  5
rating by Karel Taal
"I recently set up my car insurance with Lindsey, and the experience was excellent from start to finish. Lindsey was professional, knowledgeable, and made the entire process simple and stress-free. She took the time to explain my coverage options and helped me find a policy that fit both my needs and budget.

I really appreciated her attention to detail and willingness to answer all of my questions. It's clear that Lindsey genuinely cares about providing great customer service and making sure her clients feel confident in their coverage.

I'm very happy with my decision and would highly recommend Lindsey and the team to anyone looking for insurance assistance."
We responded:
"Thanks so much! Lindsey is definitely a rockstar!! ⭐️⭐️⭐️⭐️⭐️"
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Marleen Must

June 1, 2026

5  out of  5
rating by Marleen Must
"Lindsey is the best! She’s doing an amazing job. Everything was so smooth and easy to work with"
We responded:
"Absolutely 💯 agree! Thanks for the shoutout!! ⭐️⭐️⭐️⭐️⭐️"
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Evan Elward

May 28, 2026

5  out of  5
rating by Evan Elward
"Gina was great. It was my first time getting vehicle insurance and she made the process so easy. You could tell she had my best interests in mind when dealing with me!"
We responded:
"⭐️⭐️⭐️⭐️⭐️ We love helping new insured’s get started on their insurance journey! Thanks for putting your trust in our office! "
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Lil Jpac

May 27, 2026

5  out of  5
rating by Lil Jpac
"Lindsey is amazing! She simplified the complexities of insurance and got me switched over all within the same day. I am very pleased with her customer service and greatly appreciative. Thank you Lindsey."
We responded:
"Lindsey is the best! We appreciate your feedback! Send more people her way!! ⭐️⭐️⭐️⭐️⭐️"
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Kamilia Martinez

May 22, 2026

5  out of  5
rating by Kamilia Martinez
"Had the pleasure of being helped by Lindsey recently. By far one of the BEST agents I’ve ever met! She’s informative, helpful, knowledgeable, and kind. Highly recommend coming to Lindsey for all your insurance needs! This lady needs a raise!! Thank you for helping my family feel welcomed Lindsey!"
We responded:
"Thank you so much! We really try to grow through referrals and reviews! Send anyone Lindsey’s way who you think could benefit from her services! ⭐️⭐️⭐️⭐️⭐️"
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Melanie Rogers

May 20, 2026

5  out of  5
rating by Melanie Rogers
"Lindsey was absolutely amazing, helped me remove a vehicle and add another. Anytime I need to do anything she is always there to help."
We responded:
"Thanks so much Melanie! We appreciate your loyalty and support! Send anyone our way who you think could benefit from reviewing their insurance needs! ⭐️⭐️⭐️⭐️⭐️"
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Rhonda Waller

May 14, 2026

5  out of  5
rating by Rhonda Waller
"Lindsey is absolutely amazing! She is always very invested to get everything you need and at a great price. She is always right on top of getting our needs met! Would highly recommend her to anyone!"