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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Mitchell

David Mitchell

November 19, 2024

5  out of  5
rating by David Mitchell
"From my first contact about my insurance from another company going up a great deal, through the entire process of changing to State Farm, Lindsey was more helpful than I could imagine. She handled everything and all I had to do was say yes to the policies she set up. I feel she even went beyond my expectations and helped deal with the mortgage company/escrow issues etc and explained things that I didn’t fully understand. All in all it was very easy change that resulted in 30% reduction in my home insurance premiums and an even larger percentage reduction on my auto policy costs. I couldn’t be happier with the experience."
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Craig Nutty

November 1, 2024

1  out of  5
rating by Craig Nutty
"On July 15 a large limb fell on my roof. After having a tree service remove the limb, a roofing contractor inspected the roof and said I needed a new roof. State Farm came back and said that they would only replace the shingles that were damaged. After numerous attempts to contact Gina with promises that she would call me back, I have never heard back from her. Today is October 23 and my roof is still not repaired. I just received a quote for a new roof for $14000. I thought that’s why I had insurance, to protect me from a large repair. Stay away from Gina Jeffries and State Farm. They will not take care of you and they are not professional."
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Yaya Draper

October 30, 2024

5  out of  5
rating by Yaya Draper
"I recently secured a life insurance policy, and I couldn't be happier with the process. After meeting with Gabby, she found me a plan that offers excellent coverage at an extremely affordable price. Gina & Gabby took the time to answer all my questions, helping me understand the terms and benefits without any pressure. What impressed me the most was the affordability—getting coverage without breaking the bank is a rare find. Overall, I highly recommend looking into this life insurance option if you're seeking value and security. It’s a smart investment for anyone looking to protect their family’s future without overspending."
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Christina Nguyen

August 27, 2024

5  out of  5
rating by Christina Nguyen
"Gina was super easy to work with. She is very knowledgeable and helpful with my policies. I would recommend her to anyone wanting to work with State Farm!"
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Chloe Burmeister

August 22, 2024

5  out of  5
rating by Chloe Burmeister
"Gina was very easy to work with. She was friendly, kind and helpful."
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D L

August 7, 2024

1  out of  5
rating by D L
"This office is not responsive. I called 5 times and each time was promised that new policy and invoice would be sent to me. I emailed as well and received no response. I suggest contacting another insurance agent as this one is either too busy or too disorganized to follow up."
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Robert Turner

July 30, 2024

1  out of  5
rating by Robert Turner
"I am very disappointed in the customer service. Called two weeks ago to discuss policy and again a week letter. People kept telling me they would return my call to talk once they had more info and I never heard anything until it was time to pay my policy and even then it was just to ask for my payment. I did not want to cancel my policy but was forced to buy their lack of communication and understanding"
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Rodger Singley

April 3, 2024

5  out of  5
rating by Rodger Singley
"Extremely fast and professional service. This is a very well run State Farm agency!"
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Tim White

March 28, 2024

5  out of  5
rating by Tim White
"We had a tire blow out on our service van this morning. I was super busy with 3 grandkids. I called Lindsey and she jumped on it and had our van towed in immediately and saved the day it was greatly appreciated!! Fantastic service!!"
Profile photo of Gabriella Douros

Gabriella Douros

March 15, 2024

5  out of  5
rating by Gabriella Douros
"Great team! They helped me with getting and understanding all of my life and auto insurance needs! They were so kind and the dogs here are so loving and really made me feel at home."
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Julie Bond

February 16, 2024

5  out of  5
rating by Julie Bond
"Lindsey Lauber at the Gina Jeffries office was so kind and helpful! She worked with me in the way that was most convenient for me, took care of all the coverage I needed for a great rate and was so helpful throughout the process! Would definitely recommend!"
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Ron Herring

December 7, 2023

5  out of  5
rating by Ron Herring
"Very friendly while being professional !!....saved a substantial amount of money with the bonus of a million dollar umbrella at basically no cost me !...also they have the a very sweet beautiful door greeter named FLASH...works for treats"
Profile photo of Lind Sey

Lind Sey

October 18, 2023

5  out of  5
rating by Lind Sey
"Gina wrote a life policy for myself and my kids within an hour! Her office staff is very professional and kind. I would 100% recommend using their office for all of your auto, life, health, and fire needs!"
We responded:
"Best part of my job is providing protection to families! Thank you so much for trusting us with that responsibility! "
Profile photo of Nathan Thomas

Nathan Thomas

August 15, 2023

5  out of  5
rating by Nathan Thomas
"Ramona Davis answered the phone after 1 ring, worked up my quotes, and saved me some money very efficiently - all in an afternoon! Recommend!"
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Brigit Harper

July 24, 2023

5  out of  5
rating by Brigit Harper
"Gina was wonderful to work with, and helped us save money on all our insurance needs! Very convenient office downtown Morton."
Profile photo of Jamie Winkler

Jamie Winkler

July 24, 2023

5  out of  5
rating by Jamie Winkler
"I've dealt with Justin and Gina and both are very knowledgeable about what I needed and didn't, and explained why. From filing a claim to adding onto my policy everything has gone extremely smooth."
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Daniel Weaver

July 11, 2023

5  out of  5
rating by Daniel Weaver
"Lindsey helped us transfer policies after our move. She was very professional! Thanks, Lindsey!"
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Ruchi Patel

June 7, 2023

5  out of  5
rating by Ruchi Patel
"The office makes sure all the customers are taken care of in every possible way while ensuring there is a very welcoming environment."
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jczarne

June 3, 2023

5  out of  5
rating by jczarne
"Justin has been excellent. Great office with great service. Rates were a lot better than many other large insurance carries. Highly recommend them."
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Beth Hay

June 1, 2023

5  out of  5
rating by Beth Hay
"Very lucky to have this team of insurance professionals on my side! They go above and beyond to ensure their clients are taken care of, and help even when you're not sure they can... Will always refer anyone talking ins to Gina and her crew!!"
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Wesley Streitmatter

May 25, 2023

5  out of  5
rating by Wesley Streitmatter
"Quality service, Justin was not only able to help me, but he helped my in every way he could to ensure that I was receiving the best coverages at the lowest rates. Thoroughly impressed with the courtesy and professionalism of this agency."
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Mary Ziegler

May 23, 2023

5  out of  5
rating by Mary Ziegler
"Very helpful and informative. It was a pleasure to work with Ramona!"
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Taylor Barnard

May 12, 2023

5  out of  5
rating by Taylor Barnard
"Becki is the best!!"
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Anne KJOD

May 12, 2023

5  out of  5
rating by Anne KJOD
"The office I work for needed to obtain renters insurance and State Farm Agent Gina Jeffries and Ramona Davis could not have been more helpful and eager to help us make it happen. They were both so knowledgeable and made sure we got the best coverage for our needs. From the moment we walked in the door we knew we had made the right choice. If you are looking for a new insurance agent or maybe wanting to switch, you need not look any further, Gina Jeffries and her staff are amazing! We highly recommend!"
Profile photo of Lizabeth Crawford

Lizabeth Crawford

May 9, 2023

5  out of  5
rating by Lizabeth Crawford
"I had a nice conversation with Ramona, during which she provided me with information about my current insurance policy and some possible add ons, which I appreciated. I recently had to have my windshield replaced due to hail damage. That too was a positive experience, very prompt and efficient. Thanks!"